Job Opportunities

SpinLife is the largest Direct to Consumer retailer of Durable Medical Equipment (DME) in the US, specializing in mobility equipment for the aging, pediatric, and disabled population. We focus on offering unique products in key categories such as scooters, power and manual wheelchairs, lift chairs, beds, and related home access products, allowing consumers to experience a full range of products available to improve their daily lives. Our Product Experts have a combined 250+ years of industry experience and provide the highest level of support in the industry. SpinLife also manages a national network of service technicians to provide white glove delivery and in-home service, as well as distribute the largest national catalog in the DME space.

Opportunities available (Updated 12/15/25)

• Inbound Phone Sales Representative
• SpinLife Field Service Technician

Inbound Phone Sales Representative

Category

Job Location

Position Type

Overview

This is a fast-paced, transactional sales role focused on converting inbound phone, chat, and virtual inquiries into sales. You'll help customers find the right DME and mobility products while providing expert product recommendations and follow-through. Success in this position requires a sales-first mindset, strong computer skills, and comfort navigating multiple systems during interactions.

What You'll Do

• Respond to inbound consumer inquiries via phone, chat, and video consultations.
• Identify customer needs and recommend appropriate product solutions
• Close sales efficiently and effectively within a short sales cycle
• Create and manage quotes, tasks, and follow-ups through order completion
• Communicate shipping, delivery, warranty, and return policies
• Collaborate with internal departments and manufacturers to ensure order accuracy and timeliness
• Stay current on product offerings, policies, and sales best practices through ongoing training
• Maintain compliance with company procedures and regulatory requirements
• Provide compassionate, responsive service that supports customer independence

Required Experience & Skills

• Experience in the DME or mobility equipment space (scooters, wheelchairs, lift chairs)
• Minimum 3 years of inbound consumer sales experience (ecommerce or retail preferred)
• High sales velocity with a proven track record of:
• High conversion rates
• Effective cross-selling and upselling
• Strong consultative sales approach
• Strong verbal and written communication skills
• Ability to multitask while navigating multiple systems during calls
• Reliable, distraction-free home office with high-speed internet
• Highly organized and capable of managing a high volume of leads and tasks
• Dedicated to follow-through and delivering an excellent customer experience

Preferred Qualifications

• Familiarity with CRMs, order management systems, or video-based selling tools
• Assistive Technology Professional (ATP) training or certification

Key Attributes for Success

• Self-motivated, results-driven, and consistently meets or exceeds sales goals
• Professional, empathetic, and confident phone presence
• Strong team player who communicates effectively across departments
• Tech-savvy, adaptable, and able to learn new tools quickly

Work Environment & Physical Requirements

• Primarily desk-based remote work; prolonged computer and phone use
• Occasional lifting (up to 10 lbs)
• Frequent use of hands for typing and system navigation

Why Join SpinLife?

• Competitive base + uncapped commission
• Medical, dental, vision, 401(k), life, and disability benefits
• Inclusive and mission-driven workplace
• Opportunity to improve lives and empower independence every day

SpinLife, a division of Numotion, is an equal opportunity employer. We are committed to fostering a diverse, inclusive workplace and do not tolerate discrimination based on ethnicity, gender identity, disability, age, or any protected status. Drug test required before employment.

This position is located in Remote.

Please start your application process by filling out our online form here:  Inbound Phone Sales Representative Application Form

SpinLife Field Service Technician

SpinLife is looking for qualified Durable Medical Equipment Field Service Technicians who meet the following requirements:

Must be able to provide repairs on:

• Mobility Scooters
• Power Wheelchairs
• Lift Chairs

Preferred to be able to provide repairs on:

• Hospital Beds
• Patient Lifts
• Vehicle Lifts

Job Requirements:

• Must have relevant electro-mechanical skills and experience
• DME/HME product repair experience is a requirement
• Manufacturer service training
• Ability to effectively communicate via phone and email
• Ability to provide quick and courteous service
• Willingness to comply with and sign the SpinLife FST agreement, W-9 form and complete a brief assessment.

This is an independent contractor position. Once your application has been completed, a member of our service department will respond to you within 5 business days. We look forward to hearing from you!

If you are a qualified candidate, we look forward to reviewing your cover letter and resume. No phone calls, please!

Please start your application process by filling out our online form here:  Field Service Technician Application Form

SpinLife is owned by Numotion. California Applicants and Employees can view the privacy policy here.