Skip to Main Content
Menu
1-800-850-0335
7 Days / Week View Hours
WE'RE HERE FOR YOU 7 DAYS A WEEK

Product Experts

to learn about products & place an order

1-800-850-0335

M-F 9am - 9pm ET

Sat 10am - 6pm ET

Sun 10am - 4pm ET

Parts Experts

looking for parts?

1-866-931-2213

Clock Icon M-F 9am - 6pm ET

Setting Wheel IconRequest parts

Customer Service

for existing order support

1-800-850-0335

Clock Icon M-F 9am - 6pm ET

Technical Support & Service

for service on your product

1-800-850-0335

Clock Icon M-F 9am - 6pm ET

Service IconRequest Service
0 Cart

 

1-800-628-6347

M-F 9am - 9pm ET

Sat 10am - 6pm ET

Sun 10am - 4pm ET

Setting Wheel IconRequest parts Service IconRequest Service

Scooter Service Agreements

SpinLife In-Home Service Agreements

In-Home Service Agreements cover labor costs to repair your Scooter with replacement parts that are covered under the manufacturer’s warranty.  Review this product’s parts warranty by clicking on the Warranty Tab.  If you experience an issue, call us and we will help you.  Once we diagnose the issue and are unable to fix your Scooter over the phone, we will order warranty parts for you and send a certified technician to your home, when required, to repair your Scooter.  
Please note: Service agreements do not extend the warranty of replacement parts.  Service agreements do not cover product maintenance, adjustments, calibrations, product return services or product repairs parts are not cover under the manufacturer’s warranty, except for motors and transxales.  If you have a service agreement and need to purchase a new motor and/or transaxle to fix your Scooter, your In-Home Service Agreement will cover the labor. 

One-Time Service Calls

If you do not have an In-Home Service Agreement or had one and it expired, we can still help you with your repair needs.  We not only sell replacement parts but also offer labor services which covers diagnostics, repairs, and other Scooter services as needed.  The per-visit labor agreement costs $249.  Additional fees will apply if you are located greater than 50 miles from our closest certified technician.