What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, billing and shipping addresses, information related to your payment method (ex. credit card number, and expiration date). This allows us to process and fulfill your order and to notify you of your order status.
When you register, we need only a name and email address, plus information that helps us to customize your on-line experience toward your specific needs and interests.
Product Reviews can only be submitted by customers who have actually purchased the product at SpinLife. Customers will be invited to submit a review on most products about 30 days after their purchase.
We may personalize your shopping experience by using your purchases to shape our recommendations about the products that might be of interest to you.
We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new SpinLife.com services, and special offers we think you'll find valuable. If you would rather not receive this information, visit the registration page to change your preferences. Make sure to change your preferences for each account or e-mail address you have left with us.
How does SpinLife® protect customer information?
When you place orders we require the use of a secure server. The information you provide to us is sent via a secure socket layer (SSL) transmission. Furthermore, all of this data is protected against unauthorized access with 128 bit encryption, the strongest industry standard encryption.
What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to personalize our homepage and for you to store items in your shopping cart between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.
Will SpinLife.com disclose the information it collects to outside parties?
If you would prefer not to have your information used please click here to Opt-Out.
How does SpinLife.com allow customers to update or change the information it collects?
You may update or change information related to your SpinLife.com account by accessing the Your Account section of the website at the top of any page, and by providing your e-mail account and password. For other questions related to updating or changing your account information, please send e-mail to CustomerService@SpinLife.com.
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at SpinLife.com possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to CustomerService@SpinLife.com. If you never want to receive any announcements or special offers from us, visit the Your Account page to change your preferences. Remember to change your preferences for each of the e-mail accounts you have given us.
Our product experts are ready to help on the phone or on Live ChatCONTACT US