Shipping Information

FREE Standard Shipping

Standard ground shipping is FREE for all orders $50 and over in the continental United States. Orders shipped to Alaska and Hawaii are subject to additional shipping charges. Most orders ship via Federal Express or UPS and arrive on your doorstep within 3-5 business days.

* Delivery surcharges still apply to rural zip codes and to orders shipped to Alaska and Hawaii.

Some items may take longer to arrive. They include:

Lightweight Wheelchairs

Ultralightweight Wheelchairs

Lift Chairs

Power Wheelchairs

Scooters

Handcycles

Some items require freight delivery. They include:

Large scooters, lift chairs, power wheelchairs (other than travel and folding power chairs), scooter and wheelchair lifts, patient lifts, beds, standing frames, stair lifts, pool lifts, and some non-folding wheelchairs will arrive via a freight company in 5-7 business days from when they leave the manufacturer. The freight company will contact you when the item has arrived at the freight facility in your area to schedule a specific delivery time convenient for you.

When we email you with your order confirmation, we will give you an estimated ship date. If you need more specific shipping information before placing your order, please email us at customerservice@spinlife.com, or call us at 1-800-850-0335.

Orders under $50 add $9.95 standard ground shipping.

Certain rural zip codes may have additional delivery charges.

International shipping is not available at this time. We cannot ship to the US Virgin Islands, Puerto Rico, or Guam.

Second Day & Overnight Shipping

Second Day and Overnight Shipping is available on many items on SpinLife.com. You can receive an exact expedited rate to your shipping zip code on the product's information page or from the Shopping Cart.

Which Items Can Be Expedited?

To determine whether an item is eligible for expedited shipping, please locate the Shipping information box on the product's information page (see right). Items that include the Expedited Shipping text and View Rate button can be expedited.

Expedited Shipping Rates

Simply enter the shipping zip code to see the rates for expedited shipping on the product. Please note that the rate provided on the product page is for the base item only and any accessories or options may increase the charges in your Shopping Cart.

You may view the expedited rates for all items in your Shopping Cart by entering the shipping zip code in the Shipping Options box at the bottom of the Cart.

Important Expedited Shipping Information

Please be aware that most products ship directly from the manufacturer. Selecting Second Day or Overnight Shipping will expedite the delivery of your products once they are ready to ship, but will not shorten the production or processing time (noted in the Leaves Warehouse In section of the Shipping information box above). Expedited shipping is available for delivery Monday thru Friday only. Please call to arrange for Saturday delivery as it involves additional costs and is not available on all items.

White Glove Delivery

With White Glove Delivery, a premium delivery option available on some items, your new product is delivered into your home at a time that you schedule, set up and tested in the place you request and all packaging materials are removed.

White Glove Delivery is perfect for people who prefer additional assistance in the delivery of their new lift chair, scooter or power wheelchair. SpinLife strongly suggests White Glove Delivery for people purchasing products to be delivered to out-of-town family members or friends who may need assistance getting their product into their home, unpacked and set up.

White Glove Delivery Details

Here is what you can expect with White Glove Delivery:

1. Your product will be shipped from the manufacturer to a local agent in your area.
2. The agent will inspect the product to ensure it has arrived in perfect condition and functions properly.
3. The agent will contact you to schedule a deliver time for your item.
4. At the designated delivery time, the agent will:
   • bring your new mobility product into your home
   • unpack it completely
   • set it up where you request
   • test it to ensure that everything is functioning properly
   • remove any packaging materials

White Glove Delivery Cost

The cost for White Glove Delivery varies and is clearly listed on each product page.

Please note: White Glove Delivery generally adds 5-7 days to the total delivery time of your item. This time may be extended further or unavailable in certain remote and rural areas.

Inside Delivery

By selecting Inside Delivery, an upgraded delivery option available on some products, you item will be delivered by a freight carrier and brought inside your home (ground-level only). The carrier will call you directly to schedule a convenient time for delivery.

Important Note

The freight carrier cannot carry your lift chair up any stairs nor will they unpack the lift chair to fit through doors. To ensure that Inside Delivery is an option for you, please measure the door to your home (ground-level) to ensure that it is at least 36" wide (the standard width of the box).
If your doorway is not large enough to accomodate a box of this size, please consider White Glove Delivery.

Inside Delivery Cost

Charges vary by product and brand and are noted on the product's information page where applicable.