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The Jazzy Zero Turn 30 Day Free Return Trial program is a partnership program exclusively between SpinLife and Pride Mobility. The program allows a customer to purchase the Jazzy Zero Turn scooter at regular price, try the scooter, and return it for a full refund within 30 days, no fees.
This program waives the regular return policy conditions of having to return a unit unused and at the customer’s expense.
We believe so strongly that you’ll love the Jazzy Zero Turn once you try it that returning it would seem crazy.
Returns apply to the Jazzy Zero Turn by Pride Mobility, model number JAZZYZTS1001 only. Additional items included on the order at time of purchase are not eligible and are subject to their individual return policies.
The 30-trial period begins on the day the unit is delivered.
Notification that a customer would like to return a unit must be made within 30 days from the day it is delivered. Notification can be made by calling 1-800-850-0335, option #1, or by completing the ZT Return Authorization form here.
Units returned without Authorization will not be refunded.
Customers must have a valid email address.
The “Jazzy Zero Turn 30 Day Free Return Trial” is only applicable to delivery addresses in the contiguous 48 states.
KEEP THE BOX! In the unlikely situation you don’t love the Zero Turn you’ll need the packaging in order to return the scooter.
Returned units must be undamaged. 30 days’ worth of normal wear-and-tear are acceptable, including dirty tires or dust.Must be returned with the batteries and charger.
What’s NOT normal wear-and-tear?
Scratches to the frame, seats or wheel hubs.
All components must be in working order.
The full cost the customer paid will be refunded upon receipt of an undamaged unit. The value of any promotional discounts applied during time of purchase will not be refunded.
During the trial period all standard Warranty policies apply.
The “Jazzy Zero Turn 30 Day Free Return Trial” may end at any time without notice. All outstanding unit’s trial periods will be honored for 30 days from delivery per the program guidelines.
The “Jazzy Zero Turn 30 Day Free Return Trial” only applies to units purchased directly from www.SpinLife.com or by calling 1-800-850-0335.
HOW TO RETURN YOUR UNIT
We’re really sorry you didn’t love your Jazzy Zero Turn. Here’s what you need to do:
Didn’t keep the box? If you didn’t keep your packaging a new box will be sent to you at an additional cost of $75.
Upon receipt of the scooter, the unit will be inspected for damage and if no significant damage is evident, the customer will be refunded the full amount they paid for the scooter back to their original payment method.
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