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The Jay Basic is a 2.5 inch thick, mildly contoured wheelchair cushion. It is a soft, foam cushion designed to provide stability and comfort for the person with a flexible posture at low risk for skin breakdown. The user should have a symmetrical posture with a minimum need for postural support.
What Makes This Different
The Jay Basic is an affordable cushion that can be ordered in eight sizes. Finding the right size for your seating surface is easy with the Jay Basic.
Why We Like It
We Like that the cushion back has a non-skid surface so your cushion stays where you put it.
What You Need to Know When Ordering
The size of your cushion should match your wheelchair seat and extend within 1-2 inches from the back of the knees.
*Due to FDA regulations, cushions cannot be returned if the clear plastic poly bag has been opened or torn.
Sunrise Medical guarantees Jay Seating products for 2 years with the exception of the Jay Basic (1 Year), and the Jay Combi/Soft Combi (5 years), a warranty which is unparalleled in the cushion industry. The cover is warranted for six (6) months.
Refer to your owner's manual for more specific warranty information.
This item is non-returnable for one of the (3) following reasons -
This item is custom-made by the manufacturer to suit your specific needs and is therefore non-returnable. Please review all specifications carefully before placing your order. Once production of your item has begun – the order is unable to be canceled.
The manufacturer of the item purchased does not accept returns.
For hygienic safety and per FDA regulations this item is non-returnable, even if unused.
Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.
If you have questions about this item please call a SpinLife Expert at 1-800-850-0335.
For COVID 19 safety, SpinLife is uniquely able to continue to offer White Glove Delivery and Service on medically essential equipment through our national team of certified
technicians with the goal of keeping our customers and our delivery teams safe. We continue to provide these services with the following modifications:
Our Delivery agent will wear a face mask during the entire visit and use hand sanitizer before touching any product or entering your home.
Your boxed product will be delivered over the threshold of your door.
Please wear a face mask and move furniture away from the doorway so the agent does not need to touch any existing furniture.
Please note, to ensure that Inside Delivery is an option for you, please measure the door to your home (ground-level) to ensure that it is at least 36 wide (the standard width of the box).
Agents cannot deliver up or over steps. Inside Delivery does not include set-up or removal of packing materials.
For these services, please consider White Glove Delivery or Tech Set-Up, if available.
WHITE GLOVE DELIVERY
For COVID 19 safety, SpinLife is uniquely able to continue to offer White Glove Delivery and Service on medically essential equipment through our national team of certified
technicians with the goal of keeping our customers and our delivery teams safe. We continue to provide these services with the following modifications:
Our White Glove Delivery agent will wear a face mask during the entire visit and use hand sanitizer before touching any product or entering your home.
The agent will unpack and set-up your product to the extent possible outside the home.
Please have the door open for the agent, wear a face mask, and maintain a distance of at least 6 feet from the agent while they are in your home.
Mobility products and patient lifts will be set-up and delivered to immediately inside the door.
Beds and lift chairs will be placed into the appropriate room. All furniture must be moved so the agent does not need to touch any existing furniture.
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