Elly Pool Elliptical

Warranty Information for the Elly Pool Elliptical

Aqua Creek offers a 2-year limited warranty on the metal frame of this product, warranting that all structural components that have been properly installed, used, and maintained shall be free from defects in material and workmanship.



All other components have a 6-month warranty.



This warranty does not cover any damages due to accident, misuse, abuse, negligence, or failure to properly maintain any products, or normal wear and tear from day to day operations.



If requested by Aqua Creek, any defective product must be returned, with the freight prepaid by the customer, to Aqua Creek where they will repair or replace the product and send back to the customer.

More Information on the Elly Pool Elliptical

• See also:
• Overview
• Returns

SpinLife Return Policy for the Elly Pool Elliptical

Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.

Once accepted, the following conditions apply:

• This item has a 20% Restocking Fee.
• You are responsible for the cost of return shipping and the product must be in the original packaging.
• The item must be in new condition; unused. 
• All accessories and chargers include in the box must be returned. 
• Items canceled after the product has already shipped will be considered a return.
• Unfortunately, delivery service fees, including Next-Day and Overnight shipping fees, Inside Delivery, White Glove Delivery and Tech Set-Up are not refundable.
   

Return Process:

• Request an RA (Return Authorization) from SpinLife within 30 days of delivery acceptance.
• Once the RA has been issued from SpinLife, ship the item back to the address noted on the RA within 14 days.
• Once the product is received it will be inspected for damage and signs of use. If item shows any signs of use, SpinLife is unfortunately not able to issue a refund. In the event your item is not returnable we will contact you and you can decide if you’d like it shipped back.  You will be responsible for shipping fees to get the item back to you.
• Once approved, your refund, minus any restocking fees, will be refunded to your original form of payment. 

If you have questions about this item please call a SpinLife Expert at 1-800-850-0335.

More Information on the Elly Pool Elliptical

• See also:
• Overview
• Warranty