Aqua Creek offers a 5-year limited warranty on this product, warranting that all structural components that have been properly installed, used, and maintained shall be free from defects in material and workmanship.

The hydraulic ram and mesh sling have a 1-year warranty.

All electrical components, including the linear actuator, have a 2-year warranty.

This warranty does not cover any damages due to accident, misuse, abuse, negligence or failure to properly maintain any products, or normal wear and tear from day to day operations.

The amount of weight placed on lift shall not exceed the rated lifting capacity of the product. This is considered abuse and will void any warranty. Never operate the lift under load in a dry pool (with no water in the pool).

If requested by Aqua Creek, any defective product must be returned, with the freight prepaid by the customer, to Aqua Creek where they will repair or replace the lift and send back to the customer.

This item is non-returnable for one of the following reasons:

• This item is custom-made by the manufacturer to suit your specific needs . Please review all specifications carefully before placing your order.
  • Once production of your custom item has begun – the order is unable to be cancelled.
• For hygienic safety and per FDA regulations this item is non-returnable, even if unused.
• Once products are installed, the product is no longer returnable.
• Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.