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1-800-850-0335
1-800-628-6347
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Request a Return Authorization

We’re really sorry you didn’t love your Jazzy Zero Turn.

Here’s what you need to do:

  1. Box the scooter in it's original packaging.
  2. EITHER: Call 1-800-850-0335, option #1 to speak to a Customer Service Agent, or complete the ZT Return Authorization form below.

DIDN’T KEEP THE BOX? If you didn’t keep your packaging a new box will be sent to you at an additional cost of $75.

RETURNED UNITS MUST BE UNDAMAGED. 30 days’ worth of normal wear-and-tear are acceptable, including dirty tires or dust.

What’s NOT normal wear-and-tear?

All components must be in working order.
Must be returned with the batteries and charger.

Upon receipt of the scooter, the unit will be inspected for damage and if no significant damage is evident, the customer will be refunded the full amount they paid for the scooter back to their original payment method.

Return Information

Please select the reason you are returning the item:

Contact Information Required fields
Please Note:
  • Returns submitted more than 30 days after delivery will not be authorized for return.
  • Products must be returned in their original packaging.
  • For full details on the Jazzy Zero Turn 30 Day Free Return Trial program please CLICK HERE
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