Health Privacy Policy

 

Last Updated: May 7, 2026

This notice describes how we collect, use, share, and protect information about you that may be considered consumer health data ("health data") as defined by some state laws. By interacting with SpinLife through our website or stores, you consent to the processing of health data as described in this privacy policy.

We may change or add to this privacy policy, so we encourage you to review it periodically. For more information on how we handle information about you, please see our Privacy Policy.

What Health Data Is Collected and Covered

This policy only applies to the subset of personal information that may be considered health data by applicable state laws. This may include your interest in potentially purchasing mobility equipment from us that may indicate the existence of a health condition requiring mobility equipment. Health data does not include publicly available information, protected health information subject to the federal health law referred to as HIPAA, or deidentified information.

Types of Health Data Collected

Categories of health data may include:

• Information about your health-related conditions or status (e.g., purchase of mobility items that may suggest such information)
• Information that could identify your attempt to acquire or receive health care products (e.g., searches on our website for certain health-related products or in-store products)
• Location information that may indicate your attempt to acquire or receive health products (e.g., IP address when you use our website to find certain health-related products or in-store products)
• Other information that may be used to infer or derive data related to the above or other health information.

How is Health Data Collected?

Categories of sources from which health data may be collected include:

• From you directly
• From your interactions with our products and services
• From third parties
• From publicly available sources

How is Health Data Used?

Health data we collect is used for a variety of purposes as described in our Privacy Policy to the extent permitted by applicable state laws. We primarily collect and use health data as reasonably necessary for product and service fulfillment (e.g., order fulfillment, returns/exchanges, guest service, search results, web features) and internal operations essential to supporting those activities (e.g., improving products and services, analyzing our performance, inventory management, conducting research and development). We also collect and use health data as reasonably necessary for legal compliance, business transfers, and prevention of fraud and other harm.

How Is Health Data Shared?

We may share each of the categories of consumer health data described above with the categories of third parties below. As required by law, we will obtain your consent to share health data with third parties if it is not for a purpose considered reasonably necessary or otherwise permitted by law.

- Subsidiaries and Affiliates–SpinLife and its associated subsidiaries and affiliates own and operate the SpinLife website and stores.

- Service Providers–companies that provide support services to us who may need information about you, including health data, in order to perform their functions (e.g., product and service fulfillment activities)

- Third Parties -

• Advertising Networks – e.g., entities supporting online advertising activities
• Operational and Technology Support – e.g., payment processors, internet service providers, data analytics providers, operating systems and platforms
• Legal, Risk and Security – e.g., government agencies, law enforcement, business transfer related companies to the extent required or permitted by law
• Other Third Parties – e.g., at your direction or with your consent

How to Exercise Your Rights

If you are a Nevada or Washington resident, you have certain rights related to your health data. If you or an authorized agent wish to exercise these rights, you can submit a request using the methods listed below:

• Requests to Know, Delete, Correct or Opt-Out: click this link or call 1-800-850-0335

When you submit a request to know, correct or delete, your request must:

• Provide sufficient information that allows us to verify you are the person whom we collected personal information, which may include your name, address, email address, or any information that we reasonably require.
• Describe your request with sufficient detail that allows us to properly evaluate and respond to the request.

You may use an authorized agent to make a request on your behalf. When you use an authorized agent to submit a request to know, correct or delete, we will require the authorized agent to provide proof that you gave the agent signed permission to submit the request. We may also require you to either verify your identify directly with us, or directly confirm with us that you provided the authorized agent permission to submit the request.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

If you are from another state, please see our Privacy Policy for information about rights you may have regarding your personal information.

Contact Information

If you have any questions or comments about this notice, please do not hesitate to contact us at 1-800-850-0335, or CustomerService@SpinLife.com.