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The Jay J2 Deep Contour wheelchair cushion has an ultra lightweight, pre-contoured foam base with a 3D Jay Flow Fluid Tri-Pad. It is designed for the person at extremely high risk of skin breakdown while seeking unparalleled comfort and stability.
What Makes This Different
The J2 Deep Contour has a two inch soft foam base and three inches of Jay Flow fluid which promotes immersion without resistance. The foam is great for support to the hips and provides additional skin protection beneath the fluid pad. The fluid pad has a left and right side for lateral stability and another section designed to protect the coccyx. The J2 Deep Contour is the ultimate in comfort and skin protection.
Why We Like It
With 18 sizes to choose from, you are sure to get the perfect fit. We also like the flexible cover options: Choose the standard Ballistic Stretch for a vinyl cover that reduces surface tension, or upgrade to either the Air Exchange (a porous cover that allows for air ventilation and moisture-wicking) or the Incontinence cover, best for those needing a cover with a moisture barrier.
What You Need to Know When Ordering
The cover size provided is the same as the cushion size ordered. The standard size is for a cushion that has a 14"-18" width, the large size is for a cushion with a 20"-22" width and the extra large is for a 24" width cushion.
*Due to FDA regulations, cushions cannot be returned if the clear plastic poly bag has been opened or torn.
Sunrise Medical guarantees Jay Seating products for 2 years with the exception of the Jay Basic (1 Year), and the Jay Combi/Soft Combi (5 years), a warranty which is unparalleled in the cushion industry. The cover is warranted for six (6) months.
Refer to your owner's manual for more specific warranty information.
SpinLife Return Policy for the Jay J2 Deep Contour
Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.
Once accepted, the following conditions apply:
This item has a 15% Restocking Fee.
You are responsible for the cost of return shipping and the product must be in the original packaging.
The item must be in new condition; unused.
Due to FDA regulations, cushions and backs cannot be returned if the clear plastic poly bag has been opened or torn.
All accessories included in the box must be returned. (pumps, brackets etc..)
Items canceled after the product has already shipped will be considered a return.
Unfortunately, delivery service fees, including Next-Day and Overnight shipping fees, Inside Delivery, White Glove Delivery and Tech Set-Up are not refundable.
Return Process:
Request an RA (Return Authorization) from SpinLife within 30 days of delivery acceptance.
Once the RA has been issued from SpinLife, ship the item back to the address noted on the RA within 14 days.
Once the product is received it will be inspected for damage and signs of use. If item shows any signs of use, SpinLife is unfortunately not able to issue a refund. In the event your item is not returnable we will contact you and you can decide if you’d like it shipped back. You will be responsible for shipping fees to get the item back to you.
Once approved, your refund, minus any restocking fees, will be refunded to your original form of payment.
If you have questions about this item please call a SpinLife Expert at 1-800-850-0335.
For COVID 19 safety, SpinLife is uniquely able to continue to offer White Glove Delivery and Service on medically essential equipment through our national team of certified
technicians with the goal of keeping our customers and our delivery teams safe. We continue to provide these services with the following modifications:
Our Delivery agent will wear a face mask during the entire visit and use hand sanitizer before touching any product or entering your home.
Your boxed product will be delivered over the threshold of your door.
Please wear a face mask and move furniture away from the doorway so the agent does not need to touch any existing furniture.
Please note, to ensure that Inside Delivery is an option for you, please measure the door to your home (ground-level) to ensure that it is at least 36 wide (the standard width of the box).
Agents cannot deliver up or over steps. Inside Delivery does not include set-up or removal of packing materials.
For these services, please consider White Glove Delivery or Tech Set-Up, if available.
WHITE GLOVE DELIVERY
For COVID 19 safety, SpinLife is uniquely able to continue to offer White Glove Delivery and Service on medically essential equipment through our national team of certified
technicians with the goal of keeping our customers and our delivery teams safe. We continue to provide these services with the following modifications:
Our White Glove Delivery agent will wear a face mask during the entire visit and use hand sanitizer before touching any product or entering your home.
The agent will unpack and set-up your product to the extent possible outside the home.
Please have the door open for the agent, wear a face mask, and maintain a distance of at least 6 feet from the agent while they are in your home.
Mobility products and patient lifts will be set-up and delivered to immediately inside the door.
Beds and lift chairs will be placed into the appropriate room. All furniture must be moved so the agent does not need to touch any existing furniture.
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