Whether you purchased your mobility product from us or not, SpinLife® can help you locate
and purchase the part you need and even provide nationwide repairs in your home with our own team of service technicians.
Spinlife PartsSpinlife Service
The Protekt 300 mattress by Proactive Medical is specially designed for users in need of pressure redistribution, and provides extra care to the foot and heel area. The Protekt 300 offers a multi-tiered surface with di-cut, high density foam in the head and torso areas for tailored pressure redistribution. The heel and foot section features multi-layered, ultra resislient foam with a special interior layer of air channel cut foam for unparalelled pressure redistribution and improved air circulation. The cover of the Protekt 300 is made of a comfortable, durable 4-way stretch nylon fabric that is low friction and low shearing to protect against skin breakdown. The cover is also anti-microbial and fluid-resistant and features a 360° zipper with a protective flap to protect the foam core from contamination. If additional support is needed, the Protekt 300 is available with 3" raised rails to make transfers in and out of bed easier.
*This mattress features a fire sleeve to meet Federal Fire Code 16 CFR part 1633.
The applicable warranty period, measured from the date of delivery to the original user, shall be (7) years for the foam core. (2) years for the cover.
Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.
For hygienic safety and per FDA regulations this item is non-returnable, even if unused.
If you have questions about this item please call a SpinLife Expert at 1-800-850-0335.
For COVID 19 safety, SpinLife is uniquely able to continue to offer White Glove Delivery and Service on medically essential equipment through our national team of certified
technicians with the goal of keeping our customers and our delivery teams safe. We continue to provide these services with the following modifications:
Our Delivery agent will wear a face mask during the entire visit and use hand sanitizer before touching any product or entering your home.
Your boxed product will be delivered over the threshold of your door.
Please wear a face mask and move furniture away from the doorway so the agent does not need to touch any existing furniture.
Please note, to ensure that Inside Delivery is an option for you, please measure the door to your home (ground-level) to ensure that it is at least 36” wide (the standard width of the box).
Agents cannot deliver up or over steps. Inside Delivery does not include set-up or removal of packing materials.
For these services, please consider White Glove Delivery or Tech Set-Up, if available.
WHITE GLOVE DELIVERY
For COVID 19 safety, SpinLife is uniquely able to continue to offer White Glove Delivery and Service on medically essential equipment through our national team of certified
technicians with the goal of keeping our customers and our delivery teams safe. We continue to provide these services with the following modifications:
Our White Glove Delivery agent will wear a face mask during the entire visit and use hand sanitizer before touching any product or entering your home.
The agent will unpack and set-up your product to the extent possible outside the home.
Please have the door open for the agent, wear a face mask, and maintain a distance of at least 6 feet from the agent while they are in your home.
Mobility products and patient lifts will be set-up and delivered to immediately inside the door.
Beds and lift chairs will be placed into the appropriate room. All furniture must be moved so the agent does not need to touch any existing furniture.
NEED HELP?
Our product experts are ready to help on the phone or on Live Chat
ProductExperts
Looking for replacement batteries and chargers?
Batteries & Chargers
)
