LIFETIME WARRANTY 
Pride offers a lifetime warranty on the steel lift mechanism. Pride warrants that the steel lift mechanism on your Pride Lift Chair will be free from defects under normal use and service for as long as the chair is in use by the original owner. This lifetime warranty covers the steel lift mechanism against metal fatigue, defective welds, and bushings.

NOTE: Pride reserves the right to replace only the part of the steel lift mechanism that may be defective.
SEVEN-YEAR PRO-RATED WARRANTY
For the first three (3) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:

• Lift Frame (excluding 358XXL)
• Motor
• Heat Pad 
• Transformer/Control Boxes
• Massage Unit
• Hand Control
• Scissor Mechanisms (excluding 358XXL)

For four (4) additional years, a pro-rated warranty will be made available for the following parts:

• Lift Frame (excluding 358XXL)
• Motor
• Heat Pad
• Transformer/Control Boxes
• Massage Unit
• Hand Control
• Scissor Mechanisms (excluding 358XXL)

Pride will warrant these components with the following pro-rated schedule

• Fifth year: 25% off suggested retail price
• Sixth year: 15% off suggested retail price
• Seventh year: 5% off suggested retail price

WARRANTY EXCLUSIONS
The Lifetime Warranty on the scissor mechanisms and lift frame does not extend to the

following models, which are covered by the separate warranties: 102, 105, 106, 107, 250, and 358XXL.

This warranty does not extend to fabric. The Wallhugger (805) Lift Chair is excluded from the pro-rated portion of the warranty schedule above.
Pride is not responsible or obligated to pay for labor, service calls, shipping, and/or any other charges incurred for repair of the product. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the purchaser. Please contact your authorized Pride Provider for information on the current cost associated with a service visit.

In-stock lift chairs are returnable however custom-built lift chairs, including but not limited to those with upgraded/custom fabrics, heat and massage, PowerPillow, footrest extension or left-hand control options are non-returnable.

• The following policy applies for STOCK LIFT CHAIRS:
  • The item must be in new and unused condition. Chair cannot be unboxed.
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping and the product must be in the original packaging.
  • All accessories and power cords included in the lift chair’s box must be returned.
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 10 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.
  • If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.