FIVE-YEAR LIMITED WARRANTY

For five (5) years from the date of purchase, Pride will repair or replace at our option to the original purchaser any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:

Structural frame components, including:

Platform, Fork, Seat Post, Frame Welds



TWO-YEAR LIMITED WARRANTY

All electronic parts, including controllers and battery chargers, have a two (2) year warranty. Servicing to the controller or battery charger must be carried out by your authorized Pride Provider. Any attempt to open or dismantle these items renders the guarantee void on that item.

ONE-YEAR LIMITED WARRANTY

For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:

Drivetrain, including:

Differential, Motor, Brake



SIX-MONTH WARRANTY

The batteries are covered by a separate six (6) month warranty, provided by the battery manufacturer.

Gradual deterioration in performance due to being left in a discharged state, left in cold conditions for long periods of time, or worn out through heavy use is not covered.

WARRANTY EXCLUSIONS

This warranty does not extend to those items which may require replacement due to normal wear and tear.

ABS Plastic Shrouds, Tires and Tubes, Upholstery and Seating, Circumstances beyond the control of Pride Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride Mobility Products Corporation, Repairs and/or modifications made to any part of the Go-Chair without specific and prior consent from Pride

Exclusions also include components with damage caused by:

Contamination, Abuse, misuse, accident, or negligence, Battery fluid spillage or leakage, Commercial use or use other than normal, Improper operation, maintenance, or storage, Batteries not properly maintained by recommended charging and storage procedures

There is no other express warranty.

• The following conditions apply:
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable.
  • Custom-made by the manufacturer to suit your specific needs are non-returnable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.
  • If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.