This item is non-returnable for one of the following reasons:

• This item is custom-made by the manufacturer to suit your specific needs . Please review all specifications carefully before placing your order.
  • Once production of your custom item has begun – the order is unable to be cancelled.
• For hygienic safety and per FDA regulations this item is non-returnable, even if unused.
• Once products are installed, the product is no longer returnable.
• Items that are purchased as "Open-Box" are non-returnable.
• Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.

If you have questions about this item please call a SpinLife Expert at 1-800-850-0335.

This warranty is extended only to the original purchaser/user of our products. This warranty gives you specific legal rights and you may also have other legal rights which vary from state to state. Invacare/Motion Concepts warrants this product to be free from defects in materials and workmanship for two years of use by original purchaser. This warranty does not apply to punctures, tears or burns, nor to the removable cushion cover. If within such warranty period any such product shall be proven to be defective, such product shall be repaired or replaced, at Invacare's/Motion Concepts’ option, with refurbished or new parts. This warranty does not include any labor or shipping charges incurred in replacement part installation or repair of any such product. Product repairs shall not extend this warranty - coverage for repaired product shall end when this limited warranty terminates. Invacare's/Motion Concepts’ sole obligation and your exclusive remedy under this warranty shall be limited to such repair and/or replacement. For warranty service, please contact the dealer from whom you purchased your Invacare/Motion Concepts product. In the event you do not receive satisfactory warranty service, please write directly to Invacare/Motion Concepts at the address on the back cover. Provide dealer's name, address, model number, the date of purchase, indicate nature of the defect and, if the product is serialized, indicate the serial number. Invacare Corporation/Motion Concepts will issue a return authorization. The defective unit or parts must be returned for warranty inspection using the serial number, when applicable, as identification within thirty (30) days of return authorization date. DO NOT return products to our factory without our prior consent. C.O.D. shipments will be refused; please prepay shipping charges.