Parts are covered by a 6 month warranty. Materials which are subject to normal wear and which must be replaced/repaired are the owner’s responsibility and are not covered by warranty. Arm pads and upholsteries are not covered by warranty.

If within such warranty period, any such product is proven to Karman’s satisfaction to be defective, such product shall be repaired or replaced at Karman option. In no case are goods to be returned without first obtaining an R.M.A. (Returned Merchandise Authorization) number issued by Karman and that the part in question is returned insured with freight prepaid to Karman, within the period of warranty. Labor charge incurred in the installation or repair of the above-mentioned parts plus all freight charges are not included in the warranty.
If Karman does not have a completed Warranty Registration Card on file for the consumer’s product, then a copy of the invoice with date of purchase must be provided.  The warranty is void on wheelchairs that have had the serial # tag removed or altered.
Products which have been subject to negligence, abuse, improper storage or handling, improper operation, unauthorized modifications or misuse are not covered by this warranty. Karman Healthcare will not warrant the frame or any parts damaged when the maximum weight limit is exceeded. Warranty applies in the U.S. only.

This item is non-returnable for one of the following reasons:

• This item is custom-made by the manufacturer to suit your specific needs . Please review all specifications carefully before placing your order.
  • Once production of your custom item has begun – the order is unable to be cancelled.
• For hygienic safety and per FDA regulations this item is non-returnable, even if unused.
• Once products are installed, the product is no longer returnable.
• Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.