CONSUMER LIMITED LIFETIME AND SEVEN YEAR WARRANTY MAXICOMFORT MODELS

GOLDEN, through its authorized distributor/service organization, warrants this chair to original consumer only, against defects in material or workmanship as follows:

LIFETIME WARRANTY

• GOLDEN, warrants for the lifetime of the chair by the original consumer to repair or replace at their option the Lift Mechanism, Chair Frame and Recline Mechanism. Labor to replace these parts is subsidized on all models for three years.

• GOLDEN, shall not be responsible or obligated to pay for any cost or expense for examination of any warranted parts nor is Golden to pay for costs for transportation, handling and packaging of the parts or components.

THREE YEAR PARTS WARRANTY

• GOLDEN, warrants the electrical parts of this chair against defects to original consumer only, for a period of three years from the date of original purchase by a consumer. Labor to replace these parts is subsidized for one year on all models.

• GOLDEN, shall not be responsible or obligated to pay for any costs or expenses for examination of any Warranted parts nor is Golden to pay cost for transportation, handling and packaging of the parts or components.

LIMITED WARRANTY FOURTH THROUGH SEVENTH YEAR

During the period beginning with the expiration of the full three year parts warranty offered above and continuing through the seventh year after date of original purchase by a consumer, GOLDEN will warrant the electrical parts on the following pro-rated basis. • Year 4 earns a 35% discount off suggested retail price

• Year 5 earns a 25% discount off suggested retail price

• Year 6 earns a 15% discount off suggested retail price

• Year 7 earns a 5% discount off suggested retail price

By way of example, a part costing $100.00 that needs replacement in year 4 would cost $65.00. GOLDEN shall not be responsible or obligated to pay for any costs or expense for examination and/or service of any warranted part or to pay for costs of transportation, handling and packaging of the chair and/or parts or components.

TERMS APPLICABLE TO WARRANTY

GOLDEN will, at its option, repair and/or replace the defective parts and/or components provided that the warranty parts have not been subject to misuse, abuse or improper service by the consumer, have not been damaged in transit or handling and/or have not been altered or repaired by unauthorized representatives.

This warranty does not include costs for unnecessary service calls, i.e., in-home service calls solely for the purpose of educating the consumer about the product, or finding an unsatisfactory power connection, etc.

Exceeding the weight capacity of the chair will void the warranty.

PR505 Petite or Small.............................. 300 lbs.

PR506 Medium......................................... 375 lbs.

505 Medium or Large................................ 375 lbs.

PR756MC Medium or Large..................... 375 lbs.

In the event that the product does not conform to this warranty at any time while this warranty is in effect, Golden

will correct the defect in conformity with the Consumer Limited Lifetime and Seven Year Warranty.

THE LIMITED LIFETIME AND SEVEN YEAR WARRANTY SET FORTH ABOVE IS THE SOLE AND ENTIRE WARRANTY PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESSED, IMPLIED, OR ARISING BY OPERATION OF LAW INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states do not allow this exclusion or limitation of incidental damages so the above limitation or Exclusion may not apply to you.

GOLDEN shall not be liable for any incidental or consequential damage or loss not contained in this Warranty.

This warranty gives you specific legal rights, and you may also have other rights, which may vary from State to state.

All warranty claims must be approved by Golden Technologies before any service is performed.

Warranty is valid in all 50 states, Canadian Provinces and Puerto Rico.



"Lifetime Warranty" on Brisa fabrics by UltraFabrics

The most common kind of warranty on goods is a warranty that the product is free from defects in materials and workmanship. This simply promises that the Ultrafabrics properly constructed the product, out of proper materials, and implies the products will perform as well as such products customarily do.

Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.

• After 10 business days in-stock lift chairs are not returnable.   
• Custom-built lift chairs, including those with upgraded fabrics, heat and massage, PowerPillow, footrest extension or left-hand control options are non-returnable.

The following policy applies for STOCK LIFT CHAIRS:

Once accepted, the following conditions apply:

• This item has a 20% Restocking Fee.
• You are responsible for the cost of return shipping and the product must be in the original packaging.
• The item must be in NEW UNUSED CONDITION. Indications of use include, but are not limited to: Wear on the seats or armrests, pet hair or other household dirt, or scratches to the remote.
• All accessories and power cords included in the lift chair’s box must be returned. EX. Head rest pillows, and head cover. Accessories not included in box, those purchased separately, do not have to be returned.
• Items canceled after the product has already shipped will be considered a return.
• Unfortunately, delivery service fees, including Next-Day and Overnight shipping, Inside Delivery, White Glove Delivery and Tech Set-Up are not refundable.

The following policy applies for CUSTOM-BUILT CHAIRS:

• Custom-built lift chairs, including those with upgraded fabrics, heat and massage, PowerPillow, footrest extension or left-hand control options are non-returnable.

Don't Know If You Ordered a Stock or Custom-Built chair?

Generally speaking, chairs that ship in 1-2 days were in-stock. Chairs that took 15-30+ days to build before they were shipped were custom built lift chairs.  SpinLife's Customer Service Team can help if you have further questions. Please call them at 1-800-850-0335, option 1.

Return Process:

• Request an RA (Return Authorization) from SpinLife within 10 days of delivery acceptance.
• Once the RA has been issued from SpinLife, ship the item back to the address noted on the RA within 14 days.
• Once the product is received it will be inspected for damage and signs of use. If item shows any signs of use, SpinLife is unfortunately not able to issue a refund. In the event your item is not returnable we will contact you and you can decide if you’d like it shipped back. You will be responsible for shipping fees to get the item back to you.
• Once approved, your refund, minus any restocking fees, will be refunded to your original form of payment.

If you have questions about this item please call a SpinLife Expert at 1-800-850-0335.