One-Year Limited Warranty For one (1) year from the date of delivery, we will replace at our discretion to the original purchaser, free of charge, any part or electronic component found upon examination by an authorized representative to be faulty.

Batteries

Batteries are covered by a three (3) month warranty from the original manufacturer and a further three (3) month warranty at the discretion of the manufacturer.

Note: Gradual deterioration in performance due to batteries being left in a discharged state, left in cold conditions for long periods of time, or worn out through heavy use is not covered.

Warranty Exclusions

1. ABS plastic shrouds and footrest covers (wear items are not warranted).

2. Tires and Anti-tip Wheels (wear items are not warranted).

3. Upholstery and seating (wear items are not warranted).

4. Motor Brushes.

5. Brake Pads (wear items are not warranted).

6. Fuses.

7. Repairs and/or modifications made to any part of the scooter without specific and prior consent from Feather Mobility.

8. Circumstances beyond the control of 1800wheelchair.

9. Exclusions also include components with damage caused by: Contamination (rain, etc), Abuse, misuse, accident, or negligence. Commercial use, or use other than normal. Improper operation, maintenance, or storage. 

• The following conditions apply:
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable.
  • Custom-made by the manufacturer to suit your specific needs are non-returnable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.
  • If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.