Your Carex brand product is warranted to be free of defects in materials and workmanship for one (1) year of the original consumer purchaser.

This device was built to exacting standards and carefully inspected prior to shipment. This 1 year Limited Warranty is an expression of our confidence in the materials and workmanship of our products and our assurance to the consumer of years of dependable service.

In the event of a defect covered by this warranty, we will, at our option, repair or replace the device.

This warranty does not cover device failure due to owner misuse or negligence, or normal wear and tear. The warranty does not extend to non-durable components, such as rubber accessories, which are subject to normal wear and need periodic replacement.

If you have a question about your Carex device or this warranty, please contact an authorized Carex dealer.

This item is non-returnable for one of the following reasons:

• This item is custom-made by the manufacturer to suit your specific needs . Please review all specifications carefully before placing your order.
  • Once production of your custom item has begun – the order is unable to be cancelled.
• For hygienic safety and per FDA regulations this item is non-returnable, even if unused.
• Once products are installed, the product is no longer returnable.
• Items that are purchased as "Open-Box" are non-returnable.
• Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.