Joerns® WeCare™ bed is guaranteed for a period of one year from the date of delivery, against defects in materials and workmanship, under normal use and service.

This one-year warranty includes all mechanical and electrical components.

Steel structural components on beds are covered under warranty for a period of 7 years from the date of delivery.

Welds are covered under warranty for the lifetime1 of the product.

Damage caused by use in unsuitable environmental conditions, abuse or failure to maintain the product in accordance with user and service instructions is not covered.

Any alteration, modification, or repair, unless performed by or authorized in writing by Joerns Healthcare, will void this warranty.

Parts

Joerns beds contain various parts that wear from normal use. These parts, such as DC batteries, are not covered under the one-year warranty, but are covered for 90 days after date of delivery.

• The following conditions apply:
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable.
  • Custom-made by the manufacturer to suit your specific needs are non-returnable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.

If you have questions about this item please call a SpinLife Expert at 1-800-850-0335.