This item is non-returnable for one of the following reasons:

• This item is custom-made by the manufacturer to suit your specific needs . Please review all specifications carefully before placing your order.
  • Once production of your custom item has begun – the order is unable to be cancelled.
• For hygienic safety and per FDA regulations this item is non-returnable, even if unused.
• Once products are installed, the product is no longer returnable.
• Items that are purchased as "Open-Box" are non-returnable.
• Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.

Proactive Limited Warranty-(Protekt Air Mattresses)

SCOPE OF WARRANTY

Proactive Medical Products (“Proactive”) warrants to the original retail purchaser that it will repair or replace components of the domestic and international medical products manufactured by Proactive (except for components not warranted under “Exclusions”) that are defective in material of workmanship under normal use and service. Proactive’s obligation under this warranty is limited to the repair or replacement, at Proactive’s option, of the applicable components. This limited warranty shall only apply to defects that are reported to Proactive within the applicable warranty period and which, upon examination by Proactive, prove to be defective. This warranty extends only to the first retail purchaser of a product and is not transferable or assignable.

APPLICABLE WARRANTY PERIOD

The applicable warranty period, measured from the date of delivery to the original user, shall be (18) months for all warranted products and components.