TAG warrants this product to be free of defects in material and workmanship, when used by the purchaser under normal conditions. The warranties herein specified shall not apply if the failure of any component of this product to satisfy such warranty is due to accident, neglect, misuse, improper transportation arranged by the purchaser or its agent, or causes other than ordinary use including operation contrary to TAG’s operating instructions.

• The following conditions apply:
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping and the product must be in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable. 
  • An RA (Return Authorization) from SpinLife must be requested within 10 business days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 business days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.