JAY Jay 3 Replacement Cushion Cover

Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.

Once accepted, the following conditions apply:

• This item has a 15% Restocking Fee.
• You are responsible for the cost of return shipping and the product must be in the original packaging.
• The item must be in new condition; unused. 
• Due to FDA regulations, cushions and backs cannot be returned if the clear plastic poly bag has been opened or torn.
• All accessories included in the box must be returned. (pumps, brackets etc..)
• Items canceled after the product has already shipped will be considered a return.
• Unfortunately, delivery service fees, including Next-Day and Overnight shipping fees, Inside Delivery, White Glove Delivery and Tech Set-Up are not refundable.

Return Process:

• Request an RA (Return Authorization) from SpinLife within 30 days of delivery acceptance.
• Once the RA has been issued from SpinLife, ship the item back to the address noted on the RA within 14 days.
• Once the product is received it will be inspected for damage and signs of use. If item shows any signs of use, SpinLife is unfortunately not able to issue a refund. In the event your item is not returnable we will contact you and you can decide if you’d like it shipped back.  You will be responsible for shipping fees to get the item back to you.
• Once approved, your refund, minus any restocking fees, will be refunded to your original form of payment. 

More Information on the JAY Jay 3 Replacement Cushion Cover

• See also:
• Overview