Jay Cushion Warranty

Sunrise Medical guarantees Jay Seating products for 2 years with the exception of the Jay Basic (1 Year), and the Jay Combi/Soft Combi (5 years), a warranty which is unparalleled in the cushion industry. The cover is warranted for six (6) months.

Refer to your owner's manual for more specific warranty information.

This item is non-returnable for one of the following reasons:

• This item is custom-made by the manufacturer to suit your specific needs . Please review all specifications carefully before placing your order. Once production of your item has begun – the order is unable to be cancelled.
• For hygienic safety and per FDA regulations this item is non-returnable, even if unused.
• Once products are installed, the product is no longer returnable.
• Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.