For three (3) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:

Structural Frame Components including:

Main Frame, Fork, Seat Post, Tiller Frame

TWO-YEAR LIMITED WARRANTY

For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship. Any warranty claims for electronic assemblies may become void if damage results from the use of parts/accessories that are not Pride original parts and are not purchased through an authorized Pride provider:

Electronic Assemblies including:

Electronic Controllers, Harnesses, Any Other Electrical Subassembly 

ONE-YEAR LIMITED WARRANTY

For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:

Drivetrain, Motor Brake (electronic function ONLY), Bushings, Bearings, Brake, Chargers

NOTE: Starting from date of product delivery, battery charge must be maintained to ensure warranty coverage. For mobility products which are not used regularly, or during periods of storage prior to and after purchase date, batteries must be charged once a week, for 24 hours. Failure to do so will void battery warranty.

NOTE: For Lithium-ion battery warranty information, refer to the Lithium Warranty Insert

WARRANTY EXCLUSIONS

This warranty does not extend to those items which may require replacement due to normal wear and tear.

Shrouds, Motor Brushes, Upholstery and Seating, Brake Pads/Shoes, Tires and Tubes, Fuses/Bulbs, Circumstances beyond the control of Pride Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride Mobility Products, Repairs and/or modifications made to any part without specific consent from Pride

Exclusions also include components with damage or failure caused by:

Parts/accessories that are not Pride original parts and are not purchased through an authorized Pride provider.

Contamination

Abuse (including but not limited to product being dropped or being subjected to severe impact/crush), misuse,

 or negligence

Battery fluid spillage or leakage

Use other than normal design specifications

Improper operation, maintenance, or storage

Acts of God or Nature

NOTE: If there is an increase in the operational noise level in the drivetrain, the warranty does not apply. An increase in operational noise level usually occurs due to abusive and excessive strain on the scooter.

NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in cold conditions for an extended period of time, or worn out through heavy use is not covered.

SERVICE CHECKS AND WARRANTY SERVICE

Warranty service must be performed by an authorized Pride Dealer. Do not return faulty parts to Pride without prior written authorization. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the purchaser. Please contact your authorized Pride Dealer for information on the current cost associated with a service visit.

There is no other express warranty.

IMPLIED WARRANTIES

Implied warranties, including those of merchantability and fi tness for a particular purpose, are limited

to one (1) year from the date of original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.

Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages. So, the above limitation or exclusion may not apply to you.

This warranty gives you specific rights, and you may also have other rights which vary from state to state.

NOTE: This warranty applies to products sold in the United States.

• The following conditions apply:
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable.
  • Custom-made by the manufacturer to suit your specific needs are non-returnable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.