Three years on all structural frame components; including platform, fork, seat post, and frame. Three-year pro-rated drivetrain warranty; including transaxle, motor and brake.

First year: 100% replacement of parts cost

Second year: 67% replacement of parts cost

Third year: 50% replacement of parts cost

THREE-YEAR WARRANTY EXCEPTIONS

ONE-YEAR LIMITED WARRANTY

For one (1) year from the date of purchase, Pride will repair or replace at their option to the original purchaser, free of charge, any part or electronic component found upon examination by an authorized representative of Pride to be defective in material and/or workmanship.

The batteries are warranted by the battery manufacturer (six-month limited warranty). The batteries are not warranted by Pride. Warranty service can be performed by Pride or by an authorized Pride Provider. Do not return faulty parts to Pride without prior consent. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the original purchaser.

WARRANTY EXCLUSIONS

ABS plastic shrouds and footrest covers (wear items and not warranted)

Batteries (the battery manufacturer provides a six-month limited warranty)

Tires

• The following conditions apply:
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable.
  • Custom-made by the manufacturer to suit your specific needs are non-returnable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.