ONE-YEAR LIMITED WARRANTY (105 [102, 106, AND 107 CANADA ONLY])

For one (1) year from the date of purchase, Pride will repair or replace at our option to the original purchaser any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship. Any warranty claims for electronic assemblies may become void if damage results from the use of parts/accessories that are not Pride original parts and are not purchased through an authorized Pride provider:

• Motor
• Transformer/Control Boxes
• Lift Frame
• Hand Control
• Scissor Mechanism

RF WIRELESS PENDANT WARRANTY

All RF Wireless Pendants are covered against breakage by a 90-day warranty from Pride effective from date of purchase. Warranty excludes loss of pendant.

LITHIUM-ION BATTERY PACK

The lithium-ion battery pack is covered by a twelve (12) month (1 year) warranty.

WARRANTY EXCLUSIONS

This warranty does not extend to fabric.

Pride is not responsible or obligated to pay for labor, service calls, shipping, and/or any other charges incurred for repair of the product. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the purchaser. Please contact your authorized Pride provider for information

on the current cost associated with a service visit.

• Circumstances beyond the control of Pride
• Labor, service calls, shipping and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Pride
• Repairs and/or modifications made to any part without specific consent from Pride

Exclusions also include components with damage caused by:

• Parts/accessories that are not Pride original parts and are not purchased through an authorized Pride provider.
• Contamination
• Abuse (including but not limited to product being dropped or being subjected to severe impact/crush), misuse, or negligence
• Battery fluid spillage or leakage
• Commercial use or use other than normal
• Improper operation, maintenance, or storage
• Acts of God or Nature

• The following conditions apply:
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable.
  • Custom-made by the manufacturer to suit your specific needs are non-returnable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.
  • If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.