• The following conditions apply:
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable.
  • Custom-made by the manufacturer to suit your specific needs are non-returnable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.
  • If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.

If you have questions about this item please call a SpinLife Expert at 1-800-850-0335.

Due to hygiene and sterility considerations, our products are non-returnable once opened. Many items are sealed in clear packaging or secured with tamper-evident tape.

If you believe a product may not be right for you, or if it appears damaged or defective upon arrival, do not remove it from its original packaging. Opened packages cannot be accepted for return.