Lifetime Limited Warranty

Your Medline brand product is warranted to be free of defects in material and workmanship for a lifetime for the

original consumer. This device was built to precise standards and carefully inspected prior to shipment. This

Lifetime Limited Warranty is an expression of our confidence in the material and workmanship of our products and assures years of convenient, dependable service. In the event of a defect covered by this warranty, we will, at our option, repair or replace the device. This warranty does not cover device failure due to owner misuse, negligence, or normal wear and tear. The warranty does not extend to non-durable components such as rubber accessories, brakes and grips, which are subject to normal wear and replacement. If you have a question about your Medline product or this warranty, please call us at 1-800-MEDLINE. This warranty gives you specific legal rights, and you many have other rights, which vary from state to state.

LIMITED LIFETIME WARRANTY:

Frame

1 YEAR WARRANTY:

Any other “wearable” parts

• The following conditions apply:
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable.
  • Custom-made by the manufacturer to suit your specific needs are non-returnable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.
  • If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.