Handicare, Inc. (“Handicare”) warrants that all products and services, to the original purchaser, to be free from defects in materials and workmanship and will operate substantially in conformance to Handicare’s or Handicare’s suppliers published specifications, for a period of two (2) years from the date of shipment to original Purchaser except for:

• Batteries, which shall be warranted for three (3) months

• The following conditions apply:
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping and the product must be in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable. 
  • An RA (Return Authorization) from SpinLife must be requested within 10 business days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 business days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.