30 Day Open Box Warranty:

If you have a problem with your product, simply call one of our expert Customer Service Representatives and SpinLife will assist in your warranty. Spinlife warrants all parts for defect in material and/or workmanship for a period of 30 days. Any damage or defect found to be the result of misuse, modification, negligence, improper operation, storage, and/or accident will not be covered under this warranty.

In-stock lift chairs are returnable however custom-built lift chairs, including but not limited to those with upgraded/custom fabrics, heat and massage, PowerPillow, footrest extension or left-hand control options are non-returnable.

• The following policy applies for STOCK LIFT CHAIRS:
  • The item must be in new and unused condition. Chair cannot be unboxed.
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping and the product must be in the original packaging.
  • All accessories and power cords included in the lift chair’s box must be returned.
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 10 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.
  • If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.

If you have questions about this item please call a SpinLife Expert at 1-800-850-0335.