The Feather Transport wheelchair comes with a limited warranty and the following coverage:

 Frame: The manufacturer covers the frame of its mobility chair under normal use for a lifetime

limited warranty period. The manufacturer will at its sole discretion, repair or replace,

any warrantable frame that fails within the warranty period.

?Wearable Parts: The manufacturer will at its sole discretion, repair or replace, any wearable

parts for a period up to 6 months.

The warranties herein specified shall not apply if the failure of any component of this product to

satisfy such warranty is due to accident, neglect, misuse, improper transportation arranged by the

purchaser or its agent, or causes other than ordinary use including operation contrary to the

manufacturer's operating instructions or if any person other than the manufacturer's authorized

personnel shall modify, adjust, or repair such product or perform any related service on it. It must

be understood that the purchaser assumes full responsibility for the overall safe operation in the

environment for which the product is intended to function.

Warranty Exclusions

The manufacturer will not be responsible for,

•  Repairs or modifications made to any part or section of the wheelchair product without specific prior written consent from the manufacturer.
• Circumstances beyond the control of the manufacturer.
• And fees associated with or caused by service, labor, service calls, shipping, or other charges incurred for repair of the product unless specifically authorized in advance by the manufacturer.
• Any damage caused by: abuse, misuse, accident, or negligence of the wheelchair product; improper operation, maintenance, or storage of the wheelchair product; or any commercial use of the wheelchair product.

Official Feather Parts

The hardware and parts of your Feather product are specially designed, high-strength items.

Replacing any hardware or wheelchair components with non-approved parts may result in faulty

operation of your Feather product and may cause harm to the end user. Using non-official brand

parts or making unauthorized changes to a Feather product will void the product warranty.

• The following conditions apply:
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable.
  • Custom-made by the manufacturer to suit your specific needs are non-returnable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.
  • If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.