Molift Patient handling products

1) We offer a 2-year warranty against defects in workmanship and materials of our products.

2) We offer a 1-year warranty against defects in workmanship and materials of batteries

The warranty is valid from the date a product was delivered to end customer.

The warranty would be adversely affected if the customer’s responsibility of servicing and/or daily maintenance is not carried out according to the guidelines and intervals prescribed by the supplier and/or stated in the manual.

The warranty can only be sustained if the Molift product is in use in the same country where it was purchased and if the product can be identified by the serial number. The warranty does not cover accidental damage, including damage caused by misuse or neglect. The warranty does not extend to non-durable parts, which are subject to normal wear and tear and need periodic replacement.

The warranty is null and void if non-original Molift parts/accessories are used, or if the product is repaired or altered by anyone other than an authorized Etac’s Molift representative or by trained personnel officially recognized by Etac for repair and maintenance of Molift products. Etac reserves the right to inspect the product being claimed for and the relevant documentation before agreeing to the warranty claim, and to decide upon whether to replace or repair the defective product.

It is the customer's responsibility to return the item being claimed for under warranty to the address of purchase.

The warranty is given by Etac or, subsequently, a Molift product dealer.

This item is non-returnable for one of the following reasons:

• This item is custom-made by the manufacturer to suit your specific needs . Please review all specifications carefully before placing your order.
  • Once production of your custom item has begun – the order is unable to be cancelled.
• For hygienic safety and per FDA regulations this item is non-returnable, even if unused.
• Once products are installed, the product is no longer returnable.
• Items that are purchased as "Open-Box" are non-returnable.
• Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.