PrimeCare P703, P903 Long Term Care Beds are guaranteed for a 3 year period from the date of delivery. This guarantee is against defects in material and craftsmanship, under normal use and service.

This 3-year warranty includes electrical and mechanical parts and components. Bed mounted accessories and Head/Foot boards are covered for 1 year. Welds are covered under a 20-year warranty from the date oof delivery of the product. Steel structural components are covered under the 15-year warranty frrom the date of delivery. During the warranty period, defective items will be repaired or replaced at Drive DeVilbiss Healthcare's opton at no charge.

• Limited Lifetime warranty on welds (defined as 20-years from date of delivery)


• 15  year warranty on structural steel frame


• 3 year warranty on electrical and mechanical parts and components


• 1 year warranty on all other parts and components

• The PrimeCare P703, P903 bed should only be used for its intended purpose and must be maintained and serviced in accordance with the instructions contained in the Owner's Manual


• This warranty will not apply if damage or mechanical failure is caused by abuse, improper assembly/use/cleaning/repair, accident, negligence, unauthorized alteration, or use in inappropriate environmental conditions, or failure to maintain the product consistent with user and service instructions


• Any change, adjustments, or repair not performed by a Drive DeVilbiss Healthcare Authorized Distributor or technician, will void the warranty


• This warranty is extended only to the original owner who purchased this product new and unused from Drive DeVilbiss Healthcare or a Drive DeVilbiss Healthcare Authorized dealer/Distributor. Warranty is not extended and is not transferable or assignable to any subsequent purchaser or future owners


• Drive DeVilbiss Healthcare's liability shall not exceed the original purchase price of this product


• Any Repair work or replacement components provided shall not extend the warranty beyond the original warranty period


• Request for Warranty coverage must be accompanied by valid serial number from the bed. Coverage is valid if serial number has been removed, defaced, or atered.

Parts

Drive DeVilbiss Healthcare beds contain a variety of parts that wear from normal use. Some products are not covered under the 3-year warranty but do fall under the 90 day warranty, such as DC batteries. Drive DeVilbiss Healthcare's responsibility under this warranty is limited to supplying replacement parts, servicing or replacing, at its option, which are found to be faulty by Drive DeVilbiss Healthcare.

Warranty replacement parts are covered by the warranty until the product's 3-year warranty period expires. For warranty replacement, Drive DeVilbiss Healthcare requests that broken parts be sent back to them for evaluation. A credit will be issued only after the inspection and determination of cause.



This warranty is extended to the original purchaser of the equipment.

• The following conditions apply:
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable.
  • Custom-made by the manufacturer to suit your specific needs are non-returnable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.

If you have questions about this item please call a SpinLife Expert at 1-800-850-0335.