Aqua Creek offers a 5-year limited warranty on this product, warranting that all structural components that have been properly installed, used, and maintained shall be free from defects in material and workmanship.

All electrical components or other non-structural components, including the linear actuator, shall have a pro-rated 5-year warranty effective from the date of original purchase. The pro-rated warranty coverage is as follows:

Years 1 - 2: 100% replacement coverage of non-structural components

Year 3: 60% replacement coverage of non-structural components (Customer is responsible for 40% of replacement cost)

Year 4: 50% replacement coverage of non-structural components (Customer is responsible for 50% of replacement cost)

Year 5: 40% replacement coverage of non-structural components (Customer is responsible for 60% of replacement cost)

This warranty does not cover any damages due to accident, misuse, abuse, negligence or failure to properly maintain any products, or normal wear and tear from day to day operations.

The amount of weight placed on lift shall not exceed the rated lifting capacity of the product. This is considered abuse and will void any warranty.

Note: This warranty specifically excludes reimbursement for labor or freight charges to install, remove and/or repair the product. In the event that any products are altered, repaired, or improperly installed by anyone without written approval by Aqua Creek, all warranties are void.

This item is non-returnable for one of the following reasons:

• This item is custom-made by the manufacturer to suit your specific needs . Please review all specifications carefully before placing your order.
  • Once production of your custom item has begun – the order is unable to be cancelled.
• For hygienic safety and per FDA regulations this item is non-returnable, even if unused.
• Once products are installed, the product is no longer returnable.
• Items that are purchased as "Open-Box" are non-returnable.
• Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.