FREE Shipping Details

Receive FREE SHIPPING on all orders over $50!

Standard ground shipping is FREE for all orders over $50 in the continental United States. Orders shipped to Alaska and Hawaii are subject to additional shipping charges. Most orders are shipped via Federal Express or UPS and will arrive on your doorstep 3-5 business days after you place your order.

Some items may take longer to arrive. They include:

Lightweight Wheelchairs
Quick-Ship Lightweight Wheelchairs will arrive within 4-6 business days (all Quick-Ship lightweight wheelchairs are labeled as Quick-Ship).  Custom Lightweight wheelchairs will take 6-10 business days to arrive. They will arrive fully assembled, although you may need to slip on the removable legrests.   

Ultra Lightweight Wheelchairs
Custom ultra-lightweight wheelchairs will take 2-5 weeks to arrive depending on the manufacturer. Wheelchairs from Sunrise Medical, Invacare, Top End, and TiLite generally take about 1 week to produce and 1 week to ship via either UPS or FedEx.  They come fully assembled, although you may need to slip on legrests or similar attachments.   Wheelchairs from Colours can take up to 5 weeks to arrive.  Please call about specific delivery times for your order.

Lift Chairs
Lift chairs can take from 5 business days to 4 weeks to arrive depending on the model, fabric and options you have selected. Specific fabric choices that are "Quick Ship" are noted in the color selection area, and leave the warehouse within 2 business days. Any lift chair ordered with heat and/or massage options will take 3-4 weeks to arrive. Other custom chairs, such as heavy duty models, can also take from 3-4 weeks to arrive. Again, please call customer service for a specific delivery time. In most cases, we can check inventory to see if the specific model that you want is in stock. Lift chairs are delivered via freight carrier.  The freight carrier will call you to arrange a specific delivery time once the lift chair is at their facility in your area.

Power Wheelchairs
Most travel, folding and standard power wheelchairs leave the warehouse within 1-3 business days. Custom chairs with non-standard seat sizes or other custom options can take from 1-2 weeks to arrive, depending on the manufacturer.  Travel power wheelchairs and folding power wheelchairs are delivered via UPS or Fedex, and do not require a signature.  Full-size power wheelchairs are delivered via freight carrier.  The freight carrier will call you to arrange a specific delivery time once the lift chair is at their facility in your area.

Scooters
Travel scooters ordered by 2 pm ET Monday through Friday will ship the same day via Fedex, or UPS, and will usually arrive in 3-5 business days. Most medium to full-sized Pride Mobility or Drive Medical scooters are delivered within 6-10 business days. The selection of some accessories on full-sized Pride Scooters, such as special seating sizes, flat-free tires, lighting packages, or turn signal packages, are considered custom orders and will take from 1-3 weeks to leave the warehouse. Pacesaver scooters are built to order, and take approximately 2 weeks to leave the warehouse.  All medium or full size scooters are delivered via freight carrier.  The freight carrier will call you to arrange a specific delivery time once the scooter is at their facility in your area.

Handcycles
Handcycle shipment times vary significantly by product. Invacare handcycles take approximately 3-5 weeks for delivery. Most Quickie handcycles can be delivered within 2 weeks. Like with anything, there are exceptions to these guidelines. Occasionally a handcycle will ship sooner than expected, and other times features and options selected may slow down the manufacturing time. Either way we will update you to make sure you have the most accurate delivery information available.

Some Items Require Freight Delivery.  They include:

Large scooters, lift chairs, power wheelchairs (other than travel and folding power chairs), scooter and wheelchair lifts, patient lifts, beds, standing frames, stair lifts, pool lifts, and some non-folding wheelchairs will arrive via a freight company in 5-7 business days from when they leave the manufacturer.  The freight company will contact you when the item has arrived at the freight facility in your area to schedule a specific delivery time convenient for you.

When we email you with your order confirmation, we will give you an estimated ship date. If you need more specific shipping information before placing your order, please email us at customerservice@spinlife.com, or call us at 1-800-850-0335.

Expedited Shipping

Next Day and 2nd Day Shipping is available on many items on SpinLife.com.  Please note that the shipping time is from when the item is ready to leave the manufacturer.  Expedited shipping is available for delivery on Monday thru Friday only.  Please call to arrange for Saturday delivery as it involves additional costs and it not available on all items.

Shipping to Canada

SpinLife can ship nearly any item we sell to Canada, with the exception of some wheelchairs and all ROHO products.  You can determine shipping charges to Canada through our online international quoting system.  Just select "International Shipping Quote" after you drop an item into your shopping cart.  After receiving your shipping quote just checkout online using a Canadian credit card, or any of our other payment options with the exception of Bill Me Later.  We will alert you via email if your order falls includes any items which can NOT be shipped to Canada.  Shipping times to Canada generally take a few extra days, and are handled using the same carrier types and methods as shipping within the US.  Our international shipping quotes do NOT include duties and tax, and you may be responsible for paying these charges once an item arrives. 

In-home service programs are not offered in Canada and shipping fees are not refundable if you decide to return an item.  Standard re-stock fees will apply, and you are responsible for freight and any other fees associated with shipping the item back to the United States. 

International Shipping (other than Canada)

For orders outside of the Continental US, not including Alaska, Hawaii and Canada, please use our International Shipping Quote tool online to determine international shipping charges for most items that we sell.  Larger items may require a custom international shipping quote from our customer service team.  The online International Shipping Quote tool will alert you if the item you have selected falls into this category.  Just proceed to checkout and select "Wire Transfer" as your payment type. We will email you in 1-2 business days with the exact shipping costs and estimated delivery times and methods. We accept wire transfer of funds for international orders. Due to the high occurrence of fraud we are unable to accept credit cards issued by banks outside of the United States and Canada. Please be aware that some wheelchairs and all ROHO products are not available for shipment to select countries outside of the US. We will alert you via email if your order falls into this category.