FREE Shipping Details

Receive FREE SHIPPING on all orders over $50!

Standard ground shipping is FREE for all orders over $50 in the continental United States. Orders shipped to Alaska and Hawaii are subject to additional shipping charges. Orders are shipped via Federal Express, DHL, or UPS. Most items will arrive on your doorstep 3-5 business days after you place your order.

Large scooters, lift chairs, power wheelchairs (other than travel and folding power chairs), scooter and wheelchair lifts, patient lifts, and some non-folding wheelchairs will arrive via a freight company in 5-7 business days from when they leave the manufacturer.  The freight company will contact you when the item has arrived at the freight facility in your area to schedule a specific delivery time convenient for you.

When we email you with your order confirmation, we will give you an estimated ship date. If you need more specific shipping information before placing your order, please email us at customerservice@spinlife.com, or call us at 1-800-850-0335.

Expedited Shipping

Next Day and 2nd Day Shipping is available on many items on SpinLife.com.  Please note that the shipping time is from when the item is ready to leave the manufacturer.  Expedited shipping is available for delivery on Monday thru Friday only.  Please call to arrange for Saturday delivery as it involves additional costs and it not available on all items.

Shipping to Canada

For orders being shipped to Canada, please submit your order and select "Wire Transfer" as your payment type. We will email you in 1-2 business days with the exact shipping costs and estimated delivery times and methods. We accept wire transfer of funds and credit cards for orders shipping to Canada.  Please be aware that some wheelchairs and all ROHO products are not available for shipment to Canada. We will alert you via email if your order falls into this category.

International Shipping

For orders outside of the Continental US, not including Alaska, Hawaii and Canada, please submit your order and select "Wire Transfer" as your payment type. We will email you in 1-2 business days with the exact shipping costs and estimated delivery times and methods. We accept wire transfer of funds for international orders. Due to the high occurrence of fraud we are unable to accept credit cards issued by banks outside of the United States and Canada. Please be aware that some wheelchairs and all ROHO products are not available for shipment to select countries outside of the US. We will alert you via email if your order falls into this category.

Some items may take longer to arrive. They include:

Ultra Lightweight Wheelchairs
Custom ultra-lightweight wheelchairs will take 2-5 weeks depending on the manufacturer. Please call about specific delivery times for your order.

Lift Chairs
Lift chairs can take from 3 days to 4 weeks depending on the model, fabric and options you have selected. Specific fabric choices that are "Quick Ship" are noted in the color selection area, and leave the warehouse within 2 business days. Any liftchair ordered with heat and/or massage options will take 3-4 weeks to arrive. Other custom chairs, such as heavy duty models, can also take from 3-4 weeks to arrive. Again, please call customer service for a specific delivery time. In most cases, we can check inventory to see if the specific model that you want is in stock.

Power Wheelchairs
Most travel, folding and standard power wheelchairs leave the warehouse within 1-3 business days. Custom chairs with unique seating selections or other custom options can take from 2-3 weeks, depending on the manufacturer.

Scooters
Travel scooters ordered by 2 pm ET Monday through Friday will ship the same day via DHL, Fedex, or UPS, and will usually arrive in 3-5 business days. Most medium to full-sized scooters leave the warehouse within a few days, and will be delivered by a freight company. The selection of some accessories on full-sized Pride Scooters, such as special seating sizes, flat-free tires, lighting packages, or turn signal packages, are considered custom orders and will take from 1-3 weeks to leave the warehouse. Pacesaver scooters are built to order, and take approximately 2 weeks to leave the warehouse.

Handcycles
Handcycle shipment times vary significantly by product. Invacare handcycles take approximately 3-5 weeks for delivery. Most Quickie handcycles can be delivered within 2 weeks. Like with anything, there are exceptions to these guidelines. Occasionally a handcycle will ship sooner than expected, and other times features and options selected may slow down the manufacturing time. Either way we will update you to make sure you have the most accurate delivery information available.