Common Questions
Can you bill Medicare for me?
Yes, SpinLife can file the paperwork with Medicare. First, you complete the purchase with SpinLife and pay by check or credit card. Then you send your prescription for the item and other applicable paperwork to our Medicare specialist. We then file the claim with Medicare. Medicare will reimburse you directly if you qualify. Please see our complete Medicare Policy for details.
Will Medicare pay for my walking aid?
Yes, if your diagnosis indicates that your purchase is medically necessary. Also please keep in mind that Medicare will not pay for a walking aid, such as a walker or cane, if they have already made payment on a manual or power wheelchair. Please also note that the 4-wheeled walkers with seat and baskets are often paid at the lesser amount allowed for standard rolling walkers.
Will I be charged sales tax?
No.*
Is shipping free?
Yes, if your order is over $50 it will ship for free. (Orders over $50 always ship for free everyday at SpinLife.)
What if something goes wrong with my purchase?
SpinLife is here to support you throughout the life of your purchase. We honor all manufacturers? warranties. If you run into trouble, give us a call and we will get it taken care of.
What if I want to return my purchase?
SpinLife wants you to be completely satisfied with your purchase. If it arrives and it is not what you thought or does not meet your needs, you are free to return it as long as it is in new condition and the original packaging. The only thing we require is that you pay freight to return the purchased item. Please see our Return Policy for complete details.
*Sales tax is applied to certain products shipped to the state of Ohio.
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