Shoprider Healthcare, Inc. warrants its power chairs against certain defects in materials and workmanship from the date of purchase, subject to certain conditions and exclusions, as defined below. Please take the time to read the following terms and conditions under which the Distributor agrees to provide repair services.



1. Structural frame components including platform, fork, seat post, and frame welds are warranted for the lifetime of the unit, to the original owner.



2. To present a claim, Customer shall deliver the defective part for exchange to an Authorized Shoprider dealer.



3. This warranty is for the replacement or repair, at the option of Shoprider, of defective parts only and does not cover any labor charges including, but not limited to, charges incurred for installation of replacement parts or additional fees which may be imposed by the dealer or service agent.



4. All warranty replacement parts are under warranty from the date of purchase of the original “product” and not from the date of part replacement.



5. The warranty covers the drive train (including the transaxle, motor and brake) in the following way:

Frame - Lifetime

Electronics - 1 Year

Motor / Transaxle / Brake - 1 Year

Batteries - 6 Months

• The following conditions apply:
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable.
  • Custom-made by the manufacturer to suit your specific needs are non-returnable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.