• The following conditions apply:
  • This item has a 15% Restocking Fee.
  • You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable.
  • Custom-made by the manufacturer to suit your specific needs are non-returnable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.
  • If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.

Nova Transport Chair Lifetime Limited Warranty

The manufacturer warranty covers the transport chair for defects in material or workmanship, for the lifetime of the transport chair. If you have a problem with your transport chair, simply call one of our expert customer service representatives and they will try to remedy the situation as soon as possible. The warranty applies to parts or replacement only, and does not cover the cost of labor or shipping.

Product Frame: Lifetime Limited

All other parts: 1 Year