This item may be returned within 10 days of receipt for a refund as long as the following conditions are met:

• The item must be returned at the customer's expense in the original packaging.
• The item must be in new condition--no cracks, scratches or dirty tires.
• A Return Authorization must be requested from SpinLife within 10 days of delivery.
• Once the Return Authorization has been received from SpinLife, the product must be returned within 14 days to receive a refund.
• A 15% Restocking Fee is required to return this item.
• Lift Chairs with upgraded fabrics and Heat and Massage options are non-returnable.
• EWheels brand scooters require an outbound freight fee of $200.

If you have a problem with your wheelchair, simply call one of our expert customer service representatives; SpinLife.com will have the parts shipped to you - free of charge. Every effort will be made to return your wheelchair to working condition in the shortest time possible.

The following parts will be repaired or replaced at our discretion, free of charge, for the following allowable time periods from the date of purchase.

Lifetime:

All Durable Parts

Exclusions:

Tires, Upholstery, other non-durable parts

All of the previous parts are covered for defect in material and/or workmanship. Any abuse or intentional misuse of the wheelchair will void the warranty.