Delivery Options

FREE Standard Residential Delivery

Many items ship FedEx or UPS and will be delivered to your doorstep.

Large items will ship via freight carrier and be delivered to your doorstep, driveway, or nearest accessible location. The freight carrier will call you directly to schedule a convenient time for delivery.

Please note, freight carriers cannot deliver over steps. Free Standard Delivery does not include set-up or removal of packing materials. For these features, please consider White Glove Delivery or Tech Set-Up.

Inside Delivery

Delivered by a freight carrier and brought over the threshold inside your home (ground-level only). The carrier will call you directly to schedule a convenient time for delivery.

The freight carrier will not deliver the product up any stairs or ramps nor will they unpack the product to fit through doors. To ensure that Inside Delivery is an option for you, please measure the door to your home (ground-level) to ensure that it is at least 36” wide (the standard width of most boxes).

SpinLife Certified Tech Set-Up (Includes Inside Delivery)

SpinLife Certified Tech Set-Up (Includes Inside Delivery) is a premium delivery option that provides added convenience and peace of mind. The freight company will bring the box containing your product inside your home or garage as long as the box fits through the door. The box will not be taken up any stairs, ramps or elevators; delivery is ground level only. Once your product has been delivered, a trained local technician will call you directly to schedule a convenient time to unpack and set-up your new scooter. The number of days between Inside Delivery and the Tech-Set Up appointment will vary depending on scheduling and availability.

As a part of this service, our technician will also:

The freight carrier will not deliver the product up any stairs or ramps nor will they unpack the product to fit through doors. To ensure that Inside Delivery is an option for you, please measure the door to your home (ground-level) to ensure that it is at least 36” wide (the standard width of the box).

White Glove Delivery

White Glove Delivery is a premium delivery option that provides added convenience of having your unit unpacked.

A delivery technician will call and set up the delivery time.  The delivery technician will:

White Glove Delivery adds an additional 5-7 days to the total delivery time. This service may not be available in all areas, you will be notified within 72 hours if we are unable to provide this service.