Excellent, high quality construction. Beautiful design. Very comfortable seat. I used white glove service. It was extremely helpful. The service man was courteous, knowledgeable and professional.
User manual is almost unusable. Vague instructions and totally unclear illustrations.
The power button/speed control should be redesigned to avoid accidental actuation. This device, like every power chair, can do physical damage or personal injury if used incorrectly. Safety should be a top priority. A serious shortcoming in this chair. Especially since the typical user may have mobility problems.
shari j. from woodstock, ny
Inability to walk due to a previous crippling disease.