"I rarely write emails or letters expressing either disappointment or approval of a company or particular employee. I do however this time feel compelled to share with you how well Caleb Carter addressed all my issues and concerns. One of my pet peeves is when I call, leave a message and the person I am attempting to contact never returns my call. I am pleased to report that my dealings with Caleb was just the opposite. I placed several calls to SpinLife and left a message for Caleb. Caleb returned my call every time and showed a great deal of patience with the many questions I had. The one issue we had, Caleb went out of his way to help me and solved the issue. I ended up purchasing the Go-Go Elite Traveller and feel confident if I have any questions or concerns Caleb will be there to help me. If, more companies had employees like Caleb, doing business would be more of a pleasure rather than a challenge. Thank You, Caleb. Dan D"