"I'm writing this letter to let you know about a young man that is a part of your SpinLife family. He is Caleb Carter and I've been ordering several things, one being a lift chair. I knew nothing about the lift chair except that it helps people like me get in and out easier. He not only answered all my questions but made me aware of things I had not even thought of.
I am now looking at a travel scooter to buy and know if I go through Caleb I will get what I want without feeling like I was sold a scooter that is more than I really needed. Caleb listens and then suggests exactly what I should have. This goes for all my purchases, large and small.
You have a very kind and courteous young man there and I wanted to let you know how pleased this customer is. Thank you for hearing me out. Very satisfied"