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buy online or
call 1.800.850.0335

buy online or
call 1.800.850.0335

buy online or
call 1.800.850.0335
 

Common Questions

How do I buy an electric wheelchair from Spinlife?
Just configure your electric wheelchair online by clicking the "Customize" button, or call our experienced SpinLife product experts at 1-800-850-0335 to help you build the perfect wheelchair today.

Will I be charged sales tax?

SpinLife is required to collect sales tax for items shipped to certain states. Please click here: Sales Tax Info to see if your state is on the list.

Is shipping free?
Yes, standard ground shipping is FREE for all electric wheelchairs. (Orders over $50 always ship for free everyday at SpinLife?)

What happens if my power wheelchair breaks down?
SpinLife is here to support you through the complete sale and this includes helping you with any problems that may arise after you receive your electric wheelchair. Contact us directly at 1-800-850-0335 and we will start by troubleshooting your problem over the phone. In most circumstances, the solution can be as simple as the flip of a switch to help get you on your way again. It is also possible to send warranty parts directly to your home in the case of a simple repair. If the problem is more challenging, we will arrange for a service technician to come to your home (included at no charge for 1 year after purchase on Pride and Golden Tech power wheelchairs.)

What happens if I want to return my power wheelchair?
If your electric wheelchair arrives and does not meet your needs, you can return it within 30 days as long as the power wheelchair is unused (tires are clean and no scratches) and in the original packaging. You are responsible for freight charges and for a 15% restocking fee. If the wheelchair arrives damaged or there is an error in what was shipped to you, SpinLife will arrange for freight and for shipping you a new or corrected unit.



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