Agility Mid Contour Back with Air

Specifications for the Agility Mid Contour Back with Air

Approximate Shipping Dimensions and Weights

Manuals & Literature

• Order Form
• Owner's Manual

More Information on the Agility Mid Contour Back with Air

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• Overview
• Reviews
• Warranty
• Returns

Agility Mid Contour Back with Air Reviews

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Customer Reviews

More Information on the Agility Mid Contour Back with Air

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• Overview
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• Returns

Warranty Information for the Agility Mid Contour Back with Air

WHAT IS COVERED?

The ROHO Group covers any defects in materials or workmanship of the QUADTRO® and CONTOUR® Select products.

FOR HOW LONG?

3 Years from the date the product was originally purchased as new, no matter who is the present owner. All hardware is covered under a 36-month limited warranty. Foam and cover components are covered under an 18-month warranty. Urethane air inserts are covered under an 18-month warranty. Neoprene air inserts (Custom Agility only) are covered under a 36-month warranty.

WHAT WE WILL DO.

Within a reasonable amount of time after you return the product to us, we will repair any defect in material and workmanship and ship it back to you, all free of charge during the warranty period.

WHAT WE WILL NOT DO.

We will not repair a product free of charge if it has been misused, damaged by an accident or if the product is not under warranty. This also includes damages stemming from acts of God, e.g., flood, tornado, earthquake or other catastrophic event, e.g. fire. Please note that any alteration to the product, unauthorized by The ROHO Group, Inc., will void the warranty.

WHAT THE CUSTOMER MUST DO.

Contact a customer service representative from Spinlife.com at 1.800.850.8335. Instructions will be provided for authorized return of the product to the manufacturer. Customer is responsible for shipping fees.

DISCLAIMER

Any implied warranties, including those of MERCHANTABILITY and FITNESS FOR A PARTICULAR PURPOSE are also limited to 36 Months from the date of original purchase and any action for a breach of such warranties or any express warranties herein must be commenced within this time. The ROHO Group, Inc. shall not be responsible for any incidental or consequential damages with respect to economic loss or injuries to property, whether as a result of a breach of express or implied warranties or otherwise. The ROHO Group, Inc. will not be responsible for the results of careless handling, unreasonable or improper use of this product.

More Information on the Agility Mid Contour Back with Air

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• Returns

Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.

Once accepted, the following conditions apply:

• This item has a 15% Restocking Fee.
• You are responsible for the cost of return shipping and the product must be in the original packaging.
• The item must be in new condition; unused. 
• Due to FDA regulations, cushions and backs cannot be returned if the clear plastic poly bag has been opened or torn.
• All accessories included in the box must be returned. (pumps, brackets etc..)
• Items canceled after the product has already shipped will be considered a return.
• Unfortunately, delivery service fees, including Next-Day and Overnight shipping fees, Inside Delivery, White Glove Delivery and Tech Set-Up are not refundable.

Return Process:

• Request an RA (Return Authorization) from SpinLife within 30 days of delivery acceptance.
• Once the RA has been issued from SpinLife, ship the item back to the address noted on the RA within 14 days.
• Once the product is received it will be inspected for damage and signs of use. If item shows any signs of use, SpinLife is unfortunately not able to issue a refund. In the event your item is not returnable we will contact you and you can decide if you’d like it shipped back.  You will be responsible for shipping fees to get the item back to you.
• Once approved, your refund, minus any restocking fees, will be refunded to your original form of payment. 

More Information on the Agility Mid Contour Back with Air

• See also:
• Overview
• Details & Specs
• Reviews
• Warranty