TWO-YEAR LIMITED WARRANTY 

For two (2) years from the date of purchase, Pride will repair or replace at our option to the original purchaser any

of the following parts found upon examination by an authorized representative of Pride to be defective in material

and/or workmanship. Any warranty claims for electronic assemblies may become void if damage results from the use

of parts/accessories that are not Pride original parts and are not purchased through an authorized Pride provider:

? Motor ? Lift Frame ? Transformer/Control Boxes

? Hand Control ? Scissor Mechanisms

RF WIRELESS PENDANT WARRANTY

All RF Wireless Pendants are covered against breakage by a 90-day warranty from Pride effective from date of purchase. Warranty excludes loss of pendant.

LITHIUM-ION BATTERY PACK

The lithium-ion battery pack is covered by a twelve (12) month (1 year) warranty.

WARRANTY EXCLUSIONS

This warranty does not extend to fabric. Pride is not responsible or obligated to pay for labor, service calls, shipping, and/or any other charges incurred for repair of the product. All transportation costs and shipping damage incurred while submitting parts for repair or replacement are the responsibility of the purchaser. Please contact your authorized Pride provider for information on the current cost associated with a service visit.

? Circumstances beyond the control of Pride

? Labor, service calls, shipping and other charges incurred for repair of the product, unless specifically

authorized, IN ADVANCE, by Pride

? Repairs and/or modifications made to any part without specific consent from Pride

Exclusions also include components with damage caused by:

? Parts/accessories that are not Pride original parts and are not purchased through an authorized Pride provider.

? Contamination

? Abuse (including but not limited to product being dropped or being subjected to severe impact/crush), misuse,

or negligence

? Battery fluid spillage or leakage

? Commercial use or use other than normal

? Improper operation, maintenance, or storage

? Acts of God or Nature

In-stock lift chairs are returnable however custom-built lift chairs, including but not limited to those with upgraded/custom fabrics, heat and massage, PowerPillow, footrest extension or left-hand control options are non-returnable.

• The following policy applies for STOCK LIFT CHAIRS:
  • The item must be in new and unused condition. Chair cannot be unboxed.
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping and the product must be in the original packaging.
  • All accessories and power cords included in the lift chair’s box must be returned.
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 10 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.
  • If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.