Lifetime Limited Warranty

For the lifetime of your Jazzy from the date of purchase, Pride will repair or replace at our option, to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship: Structural frame components



Two-Year Warranty For two (2) years from the date of purchase, Pride will repair or replace at our option, to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship: Electronics

Eighteen-Month Warranty

For eighteen (18) months from the date of purchase, Pride will repair or replace, at our option to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:

Motor/gearbox assembly

Warranty Exceptions

Motor: If damage occurs to the commutator of a motor as a result of not replacing the motor brushes after heavy wear to the brushes. Motor brushes are wear items and are not warranted.

Brake: One (1) year warranty for the electrical function of the brake. Brake pads are a wear item and are not warranted.

Six-Month Limited Warranty

For six (6) months from date of purchase, Pride will repair or replace, at our option, to the original purchaser, free of charge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material and/or workmanship:  Plastic components, except body, Bearings and bushings, Rubber components (except tires and tubes), Casters, and Anti-Tip wheels

Battery warranty is covered by the battery manufacturer. Battery warranty is not covered by Pride.

Warranty service can be performed by an authorized Pride Provider or by Pride. Do not return faulty parts to Pride without prior authorization.

• The following conditions apply:
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable.
  • Custom-made by the manufacturer to suit your specific needs are non-returnable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.
  • If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.