The NP100 Prevention Surface Mattress by Hill-Rom is ideal for protection against skin breakdown. This mattress is six inches thick and features multi-zoned foam that improves pressure redistribution. The NP100 is unique in that it has a shear liner and flexible outer cover that stretches and moves with the patient. This improves patient comfort and reduces friction which helps to prevent pressure ulcers. The cover features a polyurethane coating, reinforced seams, and a flap on the inside to protect against fluid penetration. The NP100 has convenient handles for when the mattress needs to be moved and a non-skid bottom to keep the mattress secure. The foam of this mattress also features a unique anti-microbial agent which protects againts odor-causing bacteria.
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Warranty Information for the NP100 Prevention Surface Mattress
The warranty period begins with the delivery of the items to the customer and ends 60 months after the customer obtained possession of the delivered goods at the latest.
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SpinLife Return Policy for the NP100 Prevention Surface Mattress
Please inspect your product upon delivery. If the product is damaged or is not the correct product, please refuse the delivery. If your item was delivered without a signature and is damaged or incorrect please call SpinLife Customer Service.
For hygienic safety and per FDA regulations this item is non-returnable, even if unused.
If you have questions about this item please call a SpinLife Expert at 1-800-850-0335.
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For COVID 19 safety, SpinLife is uniquely able to continue to offer Inside Delivery and White Glove Delivery and Service on medically essential equipment through our national team of certified technicians with the goal of keeping our customers and our delivery teams safe. We continue to provide these services with the following modifications:
Our Delivery agent will wear a face mask during the entire visit and use hand sanitizer before touching any product or entering your home.
Your boxed product will be delivered over the threshold of your door.
Please move furniture away from the doorway so the agent does not need to touch any existing furniture.
Please note, to ensure that Inside Delivery is an option for you, please measure the door to your home (ground-level) to ensure that it is at least 36” wide (the standard width of the box).
Agents cannot deliver up or over steps. Inside Delivery does not include set-up or removal of packing materials.
For these services, please consider White Glove Delivery or Tech Set-Up, if available.
Please note that orders placed with Inside Delivery services may be delayed beyond the standard additional 5-7 business days.
WHITE GLOVE DELIVERY
For COVID 19 safety, SpinLife is uniquely able to continue to offer White Glove Delivery and Service on medically essential equipment through our national team of certified technicians with the goal of keeping our customers and our delivery teams safe. We continue to provide these services with the following modifications:
Our White Glove Delivery agent will wear a face mask during the entire visit and use hand sanitizer before touching any product or entering your home.
The agent will unpack and set-up your product to the extent possible outside the home.
Please have the door open for the agent, and maintain a distance of at least 6 feet from the agent while they are in your home.
Mobility products and patient lifts will be set-up and delivered to immediately inside the door.
Beds and lift chairs will be placed into the appropriate room. All furniture must be moved so the agent does not need to touch any existing furniture.
Please note that orders placed with White Glove Delivery services may be delayed beyond the standard additional 5-7 business days.
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