THREE-YEAR LIMITED WARRANTY

Three years on all structural frame components; including platform, seat post, and frame.



ONE-YEAR LIMITED WARRANTY

• Damaged caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation, excessive loading, maintenance, or storage, commercial use or use other than normal.


• Used other than for the purpose of the purchaser’s mobility.


• Repairs and/or modifications made to any part of the scooter without specific and prior consent from EV Rider, LLC


• Labor, service calls, shipping, and other charges incurred for repair of the product not approved by EV Rider.

From one (1) year from the date of purchase, if any part or electronic component of the Scooter is found upon examination to be defective in material and/or workmanship, it will be repaired or replaced, at EV Rider’s option, without charge. Warranty labor charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of purchase, serial number and the date of purchase are always required. For warranty service, please contact Spinlife.com.



ONE-YEAR WARRANTY EXCEPTIONS

Motor: In cases where there is an increase in the operational noise level, the warranty does not apply. (The increase in operational noise level usually occurs due to abusive and excessive strain on the scooter.)



WARRANTY EXCLUSIONS:

This warranty is only given to the original purchaser of the Scooter. The Warranty excludes consumable items which may need replacing due to normal wear and tear (tires, tubes, belts, bulbs, upholstery and seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)

• The following conditions apply:
  • This item has a 20% Restocking Fee.
  • You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
  • All accessories and items that were included in the box must be returned. 
  • Items canceled after the product has already shipped will be considered a return.
  • Delivery and service fees are not refundable.
  • Mattresses ordered with beds are non-returnable.
  • Custom-made by the manufacturer to suit your specific needs are non-returnable.
  • An RA (Return Authorization) from SpinLife must be requested within 30 days of delivery.
  • The item must be shipped back to the address noted on the RA within 15 days.
  • Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.

If you have questions about this item please call a SpinLife Expert at 1-800-850-0335.